Autorized Technical Service | Mac Center Puerto Rico

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Welcome,
We are here to help you!

We are an Apple Authorized Center, all repairs are performed by Apple certified technicians in a fast and convenient manner. We only use genuine Apple parts.

We have certified service centers.

We will find the most convenient solution for you.

At Mac Store, your equipment is in the best hands.
All our parts are genuine.

Preventive and corrective maintenance for Apple equipment.

Preventive and corrective maintenance for Apple equipment.

Operating system recovery.

Operating system recovery.

Diagnostics with tools exclusive to Apple.

Diagnostics with tools exclusive to Apple.

Genuine parts are used for repairs.

Genuine parts are used for repairs.

Schedule your appointment

Schedule your appointment

If you have already reviewed the previous steps, you are now ready to Request an Appointment.

Schedule

Technical Service Status*

Technical Service Status*

*You must know the case number and last name of the service owner.

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Follow these steps to prepare your Apple device before you bring it to one of our stores:

Step

1

Please arrive at least 10 minutes before your appointment time. Otherwise, please contact us through our chat to cancel or reschedule the appointment.

Request appointment

Step

2

Make a backup before bringing your device to technical support. Learn about the restore process.

See more

Step

3

After your appointment, you will need to make a backup before bringing your device to our technical support center. To learn more about the recovery process.

See more

Step

4

Once you have completed the previous step, make sure that you have turned off your device. Click the button to learn more about the deactivation process.

See more

Step

5

If your iPhone was not purchased in Puerto Rico or from an Apple Authorized Reseller*, you can check our physical stores to see if your device is eligible.

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*Prices do not include overhaul and installation costs and 11.5% tax (IVU) which is non-refundable in case of non-performance of the repair.

Battery Replacement Prices $69: iPhone SE 3rd generation iPhone SE 2nd gen iPhone 8 iPhone 8 Plus iPhone 7 Plus iPhone 7

We have the right solution for you

We use genuine screens and batteries, installed by certified technicians and backed by a 90-day warranty.

*Our prices are subject to change and must be confirmed by prior diagnosis. Prices quoted are for replacement (defective part must be returned to Apple).


Battery Replacement Prices $ 99 iPhone 15 Plus iPhone 15 Pro Max iPhone 15 iPhone 15 Pro iPhone 14 Pro Max iPhone 14 Plus iPhone 14 Pro iPhone 14
Battery Replacement Prices $ 89 iPhone 13 mini iPhone 13 Pro Max iPhone 13 Pro iPhone 13 iPhone 12 Pro Max iPhone 12 mini iPhone 12 and 12 Pro iPhone 12 Pro iPhone 11 Pro Max iPhone 11 iPhone 11 Pro iPhone Xs Max iPhone XR iPhone Xs iPhone X
iPhone 15 Pro Max
iPhone 14 Pro Max
$ 379
iPhone 15 Plus
iPhone 15 Pro
iPhone 14 Plus
iPhone 14 Pro
iPhone 13 Pro Max
iPhone 12 Pro Max
iPhone 11 Pro Max
iPhone Xs Max
$ 329
iPhone 13 Pro
iPhone 13
iPhone 12 Pro
iPhone 12
iPhone 11 Pro
iPhone Xs
iPhone X
iPhone 15
iPhone 14
$279
iPhone 13 mini
iPhone 12 mini
$229
iPhone 11
iPhone XR
$ 199
iPhone 7 Plus
$169
iPhone 8
iPhone 7
$149
iPhone SE 3rd generation
iPhone SE 2nd gen
$129