PQRS – Mac Center Puerto Rico

IDENTIFICATION OF THE COMPLAINING CONSUMER

Identity Card: Cédula de identidad personal Pasaporte RUC

Are you a minor? YES NO

COMPLAINT AND CONSUMER REQUEST DETAILS

1. Claim: Dissatisfaction with products and services.
2. Complaint: Dissatisfaction not related to products or services; or discomfort or dissatisfaction with customer service.

Tipo Claims Complaints

DECLARATION

1. By signing this document the client authorizes to be contacted if necessary in order to attend the claim / complaint. Ademas, que lo contacten luego de atendido el reclamo a fin de evaluar la calidad y satisfaccion con el proceso de atencion de reclamos.
2. Privacy Policy (url)

Verification of the described facts I declare that I am the owner of the service and I accept the contents of this form, declaring under oath the truthfulness of the facts.

THANKS

1- The filing of a complaint does not preclude the use of other means of dispute resolution, nor is it a prerequisite for filing a complaint with the Authority for Consumer Protection and Defense of Competition.
2- We will respond to your claim within a period not to exceed thirty (30) calendar days, and may extend this period up to thirty (30) days.

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FORM infopuertorico@mac-center.com

IDENTIFICATION OF THE COMPLAINING CONSUMER

IDENTIFICATION OF THE COMPLAINING CONSUMER

COMPLAINT AND CONSUMER REQUEST DETAILS

DECLARATION

THANKS

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